RET301

NCEA Level 3 Retailing 301

Course Description

Teacher in Charge: K. Wiltshire

Retailing 301
This course is designed to give students the skills and knowledge to be adaptable, highly motivated employees in the service sector. Although based on retail experience the skills are transferable to most areas of employment. Units are currently supplied by WELTEC. Topics covered include cash management, communication in retail and customer relationship skills.

Students will need to have a part-time job in the service industry to complete all the units on this course. Alternatively they may be able to complete a work experience placement. These placements are offered on the basis of completed school work, reliability and trustworthiness. 



Recommended Prior Learning

Min 40 L2 credits or be interviewed by the HOD.

Credit Information

Total Credits Available: 19 credits.
Internally Assessed Credits: 19 credits.

Assessment
Description
Level
Internal or
External
Credits
L1 Literacy Credits
UE Literacy Credits
Numeracy Credits
U.S. 11831 v7
NZQA Info
Apply skills and qualities of a salesperson in a retail or distribution environment
Level: 3
Internal or External: Internal
Credits: 6
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
U.S. 22013 v2
NZQA Info
Create and maintain materials for presentation of products
Level: 3
Internal or External: Internal
Credits: 4
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
U.S. 27229 v5
NZQA Info
Respond to customer complaints in a retail or distribution environment during customer interactions
Level: 3
Internal or External: Internal
Credits: 4
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
U.S. 28299 v3
NZQA Info
Prepare cash for banking in a retail environment
Level: 3
Internal or External: Internal
Credits: 5
Level 1 Literacy Credits: 0
University Entrance Literacy Credits: 0
Numeracy Credits: 0
Credit Summary
Total Credits: 19
Total Level 1 Literacy Credits: 0
Total University Entrance Literacy Credits: 0
TotalNumeracy Credits: 0

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